How To

Setting A Default Phone Number and Default SMS number - Soft Phone

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Create A Custom Voicemail - Mobile App

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Call Whispering/Call Monitoring

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Getting setup with our Chrome Extension - Soft Phone

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Downloading Call Recordings - Softphone - User

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Creating a Custom Voicemail - Softphone

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How to setup your DND (Do not disturb) hours

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How to set up user specific call questions

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How to Offboard/Remove a User

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How to set a default area code

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How to select call tags on the Softphone

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How to Add Call Tags into the Devyce Portal

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How to setup call forwarding per user

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How to use Enhanced Calling

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How to edit your AI summaries within Devyce

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How to make an outbound call and assign a call tag

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How to Edit Call Group Working Hours

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How to override the call modal, allowing you to select outbound call ID's on every call

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How to setup your Festive out of office - Auto Attendant

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How to remove the Devyce PWA

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How to setup your Festive out of office - Calling Groups

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How to Pin the Devyce Softphone

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How To Set A Custom Ring Time For Direct Dials - Softphone

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How to Regenerate your AI Summaries

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How to turn on manual Sync to CRM

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How to initiate a new call in the Devyce Softphone

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How to turn off manual Sync to CRM

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How to use Sidekick - Your AI Assistant

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How to view call transcriptions within the Softphone

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How to view call transcriptions within the Devyce Portal

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How to Add and Remove the Devyce Chrome Extension

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How to find Flagged Feedback within the Portal

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