How To
Guides & Best Practice On Using Devyce
Articles
- How to setup call forwarding per user
- Downloading Call Recordings - Softphone - User
- How to turn on manual Sync to CRM
- How to make an outbound call and assign a call tag
- How to setup your Festive out of office - Auto Attendant
- How To Set A Custom Ring Time For Direct Dials - Softphone
- How to view call transcriptions within the Devyce Portal
- Create A Custom Voicemail - Mobile App
- How to view call transcriptions within the Softphone
- Setting A Default Phone Number and Default SMS number - Soft Phone
- How to setup your DND (Do not disturb) hours
- How to turn off manual Sync to CRM
- How to initiate a new call in the Devyce Softphone
- How to find Flagged Feedback within the Portal
- Getting setup with our Chrome Extension - Soft Phone
- How to select call tags on the Softphone
- How to set up user specific call questions
- How to set a default area code
- How to Add Call Tags into the Devyce Portal
- How to Add and Remove the Devyce Chrome Extension
- How to use Sidekick - Your AI Assistant
- How to setup your Festive out of office - Calling Groups
- How to Pin the Devyce Softphone
- How to remove the Devyce PWA
- How to Edit Call Group Working Hours
- Creating a Custom Voicemail - Softphone
- How to Offboard/Remove a User
- How to use Enhanced Calling
- How to Regenerate your AI Summaries
- How to edit your AI summaries within Devyce
- Call Whispering/Call Monitoring
- How to override the call modal, allowing you to select outbound call ID's on every call