How to use Sidekick - Your AI Assistant

Last updated: February 10, 2026

Navigate to your softphone https://softphone.devyce.io and go to the conversation you wish to use sidekick with

And click "Chat with Sidekick"

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This will expose the text box, where you can then prompt Sidekick based on all conversations and specific contact.

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You can then type in a prompt question to request into the chat box. E.g "Create me a candidate profile" or "Generate a follow up email to Taylor Summarising our Call"

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Sidekick will then publish the response within the chat thread for you to utilise

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Sidekick will then also offer suggested follow up actions, and you can download or copy the responses

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You can also utilise Sidekick and create a chat based on all conversations with all contacts within your Devyce Softphone, by navigating to the Sidekick menu on softphone.

Type in a prompt question or request into chat box. You can use prompts to search within your entire call history.

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You can use prompts such as "Please find me a candidate who has experience working with cloud based solutions"

Sidekick will then find this information for you and provide it in a format that can be copied or downloaded

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