Admin & Portal Management
How To Use The Admin Features, Reporting & User Management
Articles
- Adding A New User Account
- Devyce Dashboard Screens
- Adding Minimal Call Duration to Allow Syncing to your CRM
- How to setup Observer roles
- How To Rename A User - Admin
- Call Forwarding All Calls for a User - Admin
- Download call recordings - Admin
- Turning on Call Recording and Summarization
- Assigning A New Number To An Existing User
- Creating Call Questions - Admin
- AI Summary Language Settings
- Blocking Numbers - Admin
- Call Coaching - Reporting
- User Groups
- Setting up your Organization
- Creating A Call Group - Admin
- Call History - How to Filter and Export
- Granting Access To The Admin Portal
- Granting Call Whisper Access - Admin
- How to Configure Working Hour Exceptions in Devyce
- Creating An Auto-Attendant - Admin
- Generating a new app code - Admin
- How to setup Microsoft Entra ID (SSO) - Administrator
- Live Call Stats - How to filter and export them
- Customising Call Tags - Admin
- Remove A User From Your Organisation