Admin & Portal Management

How To Rename A User - Admin

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Creating A Call Group - Admin

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Creating An Auto-Attendant - Admin

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Downloading Call Stats - Reporting

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Download call recordings - Admin

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Creating Call Questions - Admin

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Call Forwarding All Calls for a User - Admin

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Turning on Call Recording and Summarization

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Customising Call Tags - Admin

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Adding A New User Account

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Granting Access To The Admin Portal

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Assigning A New Number To An Existing User

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Granting Call Whisper Access - Admin

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Remove A User From Your Organisation

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Setting up your Organization

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Generating a new app code - Admin

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Adding Minimal Call Duration to Allow Syncing to your CRM

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How to setup Observer roles

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Blocking Numbers - Admin

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How to setup Microsoft Entra ID (SSO) - Administrator

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Devyce Dashboard Screens

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How to Configure Working Hour Exceptions in Devyce

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AI Summary Language Settings

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