Customising Call Tags - Admin

Last updated: May 21, 2025

Navigate to the Call Tags tab on the admin portal http://portal.devyce.io/dashboard/call-tags

The call tags shown will replicate your CRM's call tags, you can remove a call tag by clicking the 'Remove' button on the right hand side of the screen

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A new call tag can be created by clicking the 'Add Call Tag' button at the bottom of the page.

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You can make each call tag available or unavailable for calls by toggling the 'Available for calls' checkbox.

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You can also assign one call tag to be a default for all SMS messages, by the column next to available for calls.

Make sure to click the 'Save' button at the bottom of the page, to submit your changes.