Granting Call Whisper Access - Admin

Last updated: May 20, 2025

Go to the Web Users tab on the admin portal http://portal.devyce.io/dashboard/web-users

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Search for the user you are wishing to assign call whispering to and click on 'view'

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This will take you to a separate user page, on here you can assign the roles you require for that individual via the relevant checkboxes

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Once you have clicked on the call whispering box, make sure you save this at the top of the page.

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The user should now have access to call whispering on https://softphone.devyce.io, if not please ask them to refresh the page.

Call whispering guide here: 📄 How to whisper on live calls