Custom CRM Field Updates

Last updated: September 7, 2026

You can now ensure all your CRM details are updated in real time, without needing to move away from your Softphone - saving you time and admin

Our AI will pull details from your calls, and compare them to the ones in your CRM - giving you the option to update the data you have already.

To see how to get this setup, an account Admin needs to follow the steps here