Noise Suppression - How To Use This Feature

Last updated: February 4, 2026

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Noise suppression is a feature reduces or removes unwanted background sounds during a call so the other person hears your voice more clearly.

On calls microphones pick up more than just speech, for example:

Keyboard typing

Office chatter

Traffic or street noise

Humming, buzzing, or static

Our noise suppression filters out these sounds without muting or damaging the speaker’s voice for clearer conversations. You have two options option one full Noise Suppression and option two Background Voice Cancellation (This is predominantly for cancellation of background conversation) please see how to amend these settings by following the guidance below:

Step One:

On your Softphone head to Settings>Audio

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Step Two:

Select Enable>Select you noise suppression option from 'Noise Suppression' or Background Voice Cancellation. Note: for Noise Suppression you can select the strength from the bar below.

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Step Three:

Select Save.

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