What is 10DLC

10DLC stands for 10 digit long code. It is a standard 10-digit phone number that businesses use to send text messages (SMS) to customers in the US and Canada.

Unlike in the UK or Europe, US phone networks are particular about who can send SMS, and how they send them.

10DLC is required to:

• Help carriers reduce spam and fraudulent SMS messages.

• Ensure valid SMS messages are delivered reliably.

• Shows that the business sending the SMS is legitimate and authorized to send messages in the US.

Failure to complete the 10DLC registration process may result in your messages being blocked and undelivered.

Why does this registration need to be completed:

This is to ensure compliance with US regulators, all businesses that send SMS messages to US numbers must register their 10DLC numbers.

A 10DLC is a process that registers your brand alongside the numbers. We need to submit various documentation to the US network regulators, this process allows businesses to send test messages (SMS/MMS) to customers/clients.

How do you register with 10DLC and is there a registration fee?

Devyce submits the 10DLC registration form on your behalf. The associated charges for each number registered will be added to your monthly invoice.

What you need to do:

To avoid rejections please use the templates below to ensure your privacy policy / call to action opt in message are compliant.

On your website 'contact us' form, you need to add a tick box where your customers can agree to the following terms before submitting their information.

This is stated below:
"by submitting this form you agree to opt into **List your company name** comms.

Messages to follow form submission will be to book in meetings/ interviews, not to advertise jobs.

Reply HELP for help and STOP to cancel.

Message frequency varies.

Messages and data rates may apply.

No mobile opt-in data will be shared with third parties"

And add the below clearly stated to your Privacy policy :

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Once these details have been added to your website, you then need to reach out to our support team at support@devyce.com and request a 10DLC Registration Form.

Once you have this, you will need to complete and fill the document out as directed in the form, and return it to our support team.

This process can take up to 3 months once you have provided your completed documentation to us.